How can I book a property through your concierge service?
You can book directly via rental platforms (Airbnb, Booking, etc.) or contact us directly to avoid platform fees. Once your stay is confirmed, our concierge team takes over to assist you before and throughout your arrival.

‍Are the properties inspected and verified?
Yes. All the properties we manage are carefully maintained, professionally prepared before each arrival, and thoroughly checked after every departure to ensure cleanliness, comfort, and quality standards.

‍Can I book a short stay?
Yes, depending on each property’s specific conditions. Some homes accept short stays, while others require a minimum stay duration.

‍Which Corsican airports are closest to the properties?
We recommend Bastia and Figari airports. Both offer convenient access, making your journey to the property smooth and enjoyable.

‍Do you recommend car rentals?
Car rental services are available at each airport, making your arrival and departure easier. We also work with trusted local partners who can arrange vehicle drop-off or return directly at the airport.

How does check-in work?
Depending on the property, check-in may be self-service (key box or smart lock) or arranged as a personalized welcome. All necessary arrival information will be sent to you the day before your stay.

‍What time can I arrive?
Standard check-in times are indicated in each property listing. Early or late arrivals may sometimes be arranged, subject to availability and specific conditions.

‍What time is check-out?
Check-out time is specified in the listing and must be respected to allow proper preparation of the property for incoming guests.

Is cleaning included?
Yes. Each property is professionally cleaned before every arrival. We kindly ask guests to treat the home with care during their stay.

‍Are bed linens and towels provided?
Yes. Bed linens and bathroom towels are provided upon arrival. Please remember to bring your own beach or pool towels.

‍Can I use all the property’s amenities?
Yes, provided that usage guidelines are respected. Certain amenities (such as hot tubs, fireplaces, air conditioning, etc.) may be subject to specific instructions.

Are there specific rules for the jacuzzi or pool?
‍Yes. For hygiene and safety reasons, clear guidelines are displayed in the property (mandatory showering before use, no body products, no food or drinks, etc.). Failure to comply may result in additional charges.

Are pets allowed?
This depends on the property. The information is always specified in the listing. Please ensure you carefully review and respect the stated conditions.

‍Are parties or events allowed?
No. Our properties are intended for peaceful and respectful stays. Parties, events, and excessive noise are strictly prohibited.

Who should I contact if I encounter an issue during my stay?
A dedicated contact person will be shared with you prior to arrival. We remain available throughout your stay for any questions or urgent matters related to the property.

‍What should I do in case of damage or breakage?
Please inform us as soon as possible. Transparency is always appreciated and allows us to find a fair and appropriate solution.

Can I extend my stay?
It may be possible, subject to availability. Please contact us as early as possible so we can check options for you.

‍Why choose a property managed by our concierge service?
All our properties are certified and carefully verified ensuring both quality and reliability. You benefit from a professionally prepared home, a local point of contact, and a smooth, stress-free experience from arrival to departure.